Ton
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15 votes
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3 votesTon supported this idea ·
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97 votes
Hi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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10 votesTon supported this idea ·
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5 votesTon supported this idea ·
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2 votesTon supported this idea ·
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37 votes
The problem is not fixed, alas, despite the previous fix, and everybody who tried to pick a Gradient tool after selecting a region with the Live Paint Selection tool can see this... OK, back to work with this.
An error occurred while saving the comment Ton commentedAn error occurred while saving the comment Ton commented"I am happy to share that we have fixed this bug in our release – 24.0.2 which is available worldwide now."
Current version is 24.1 and the problem is still there...Ton supported this idea · -
4 votesTon supported this idea ·
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19 votes
If tweaking the Preferences > User Interface > UI Scaling slider does not help to solve this problem, please make some screenshots or a short video of the problem, and post in a reply, along with your exact specs for the OS and the monitor used, for the team to try to reproduce it.
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3 votesTon shared this idea ·
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1 vote
An error occurred while saving the comment Ton commentedIt probably is caused by the web ddocument which has snap to pixel on by default.
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6 votesTon supported this idea ·
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13 votes
Hi,
Thanks for reaching out.
Kindly try out the following steps as the resolution for this issue -
1. Close Illustrator in-case it is already open
2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
3. Take backup of this somewhere
4. Delete the original folder
5. Re-launch IllustratorThanks
Ankit GoyalAn error occurred while saving the comment Ton commentedIf I understand it correctly, the solution is to throw away your personally created new document profiles?
An error occurred while saving the comment Ton commentedBut it is back in 24.0.3
An error occurred while saving the comment Ton commentedIt seems that the problem stopped appearing.
I can in 24.0.1 drag to a library without getting the message.
Looks solved.Ton shared this idea · -
3 votesTon supported this idea ·
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134 votes
An error occurred while saving the comment Ton commented@janith-lekamwasam You can also create a layer for the guides and set this layer only to outline, so you don't have to switch.
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21 votes
An error occurred while saving the comment Ton commentedI can reproduce this, and it behaves correct when using Path > Simplify with the default settings.
See also: https://community.adobe.com/t5/illustrator/outline-stroke-not-working-as-expected/m-p/11181777?page=1#M179787Ton supported this idea · -
67 votes
I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ton supported this idea · -
25 votes
I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Ton commentedSee also line width/height becomes "0.0001 px"
https://community.adobe.com/t5/illustrator/adobe-illustrator-cc-2020-24-1-3-version-quot-0-0001-px-quot-issue/m-p/11184931?page=1#M179955Ton supported this idea ·An error occurred while saving the comment Ton commentedRound corners shows also decimal places
Create a rectangle 100X100 px
Round corners to the maximum. Value shows: 49,9999 px
Previous versions: 50 px -
2 votesTon supported this idea ·
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14 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Ton commented@aima-ali, zoom out.
You are zoomed in to 5149,79%An error occurred while saving the comment Ton commentedThis is a different problem:
Iam facing a dimension issue for example if I draw a rectangle of 75 x 50mm Iam seeing a tolerance of .353mm in both width and height
It is better to ask this in the Illustrator forum:
https://forums.adobe.com/community/illustrator/content
(where they will tell you to turn off Use Preview Bounds in the Preferences > General).Ton supported this idea ·
A related problem is that Illustrator does not embed the ICC profile that is used when exporting as PNG.
When placing a PNG, Illustrator ignores the profile (when there is one) and uses the current document RGB profile.
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/39521494-png-export-embeds-the-wrong-icc-profile