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AdminNitish Agarwal (Illustrator on iPad Team) (Lead Software Engineer, Adobe Illustrator)

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  1. 2 votes
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    1 comment  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    Inside and outside stroke does not work for open paths.

    Thanks

  2. 1 vote
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    2 comments  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    HI, Can you please share video for the issue?

  3. 2 votes
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    3 comments  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    Art is not selected when we create art from brush tool. Art should be selected then that option gets activated.

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    Art should be selected for these options to be activated.

  4. 4 votes
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    2 comments  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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    You can try using Palm Rejection in Application Settings > Input > Apple Pencil

  5. 4 votes
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    1 comment  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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    This functionality is already there, you have to swipe right to left on the layers name in layers panel

  6. 14 votes
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    1 comment  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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    We already have support for external keyboard on iPad with limited shortcuts working right now.

  7. 24 votes
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    2 comments  ·  Illustrator (iPad) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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    Multiple artboards are already there in the builds. You can add multiple artboards while creating a new document or using artboard tool in the document

  8. 1 vote
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    2 comments  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    This is dependent upon the zoom level. If you are at higher zoom level you get better precision.

  9. 1 vote
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    Hi Yavuz,

    Can you please try File > Export > Export As > SVG if that's working for you?

    Thanks
    Nitish

  10. 1 vote
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    Hi Rienk,

    You can start creating artboard outside of any artboard and the you can move it inside. You should raise it in feature requests.

    Thanks
    Nitish

  11. 3 votes
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    Hi,

    Sorry for the inconvenience caused.
    Does quitting and relaunching illustrator solves your problem?
    If no, please email me at nitiagar@adobe.com so that we can look into the issue further.

    Thanks & regards
    Nitish Agarwal

  12. 4 votes
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    Under Review  ·  12 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    Please try the below steps and let us know if your issue is resolved or not.

    Windows:
    1. In task manager kill CCX process
    2. In run command type %appdata%
    3. Go to Adobe > CCX Welcome
    4. Delete data folder
    5. Go back in Adobe folder and delete Adobe Illustrator 23 folder
    6. Wait for 5 min or till CC process in restarted(you will see the process running in task manager)
    7. Launch Illustrator

    Mac :
    1. In activity monitor kill CCX process
    2. Go to folder ~/Library
    3. Delete Adobe Illustrator 23 folder from Application Support > Adobe
    4. Go back to ~/Library
    5. Delete data folder from Cache > Adobe
    6. Go back to ~/Library
    7. Delete Adobe Illustrator 23 folder from Preferences
    8. Wait for 5 min or till CC process in restarted(you will see the process running in activity monitor)
    9. Launch Illustrator again
    Verify if the issue is resolved or not. If the issue is not resolved please reach out to me at nitiagar@adobe.com

    Thanks & Regards
    Nitish Agarwal

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    Hi,

    Please try the below steps and let us know if your issue is resolved or not.
    1. In task manager kill CCX process
    2. In run command type %appdata%
    3. Go to Adobe > CCX Welcome
    4. Delete data folder
    5. Go back in Adobe folder and delete Adobe Illustrator 23 folder
    6. Wait for 5 min or till CC process in restarted(you will see the process running in task manager)
    7. Launch Illustrator

    Verify if the issue is resolved or not. If the issue is not resolved please reach out to me at nitiagar@adobe.com

    Thanks & Regards
    Nitish Agarwal

  13. 3 votes
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    Hi Idana,

    Sorry for the inconvenience caused.
    Is it possible for you to share any of your file with us?
    If yes, please share the file with me at nitiagar@adobe.com

    Thanks & Regards
    Nitish Agarwal

  14. 1 vote
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    Hi Tom,

    We already have this feature. Please let us know which version of illustrator are you using? If it's not the latest update I would request you to please update to the latest one.

    Thanks
    Nitish

  15. 5 votes
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    Hi,

    For easy deletion if artboards you can just select the artboards and hit delete button on the key board.
    I hope this will solve your problem some extent.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

  16. 3 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    In such case you will have to rename EN_IL version and then try this out.

    Thanks
    Nitish

  17. 1 vote
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    3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    Can you please share the screenshot or video at nitiagar@adobe.com

    Thanks
    Nitish

  18. 46 votes
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    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1)Kindly provide the Test file(Via File→Package) & some steps with which you are facing this issue.
    2)Kindly try the below workaround and let us know if that helps with the issue:
    Kindly rename your Preferences folder placed in below location and share this folder with us in a zip file.

    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings//
    WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com
    Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator Team

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    Hi Aidan,

    Can you please share your AI file with me at nitiagar@adobe.com so that I can further look into the issue. Also, are you able to reproduce this issue with a new file?

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

  19. 4 votes
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    Hi Lisa,

    Is it that you change to Align to Artboard but does not retain that and switches to Align to selection?

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

  20. 2 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi,

    You are looking for below suggested options in Properties panel?

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

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