Christopher T. Calhoun
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22 votesChristopher T. Calhoun
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6 votesChristopher T. Calhoun
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1 voteChristopher T. Calhoun
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8 votesChristopher T. Calhoun
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2 votesChristopher T. Calhoun
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146 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment An error occurred while saving the comment Christopher T. Calhoun
commented
If you need to watch someone use AI to find bugs, I can be paid to do specifically that.
An error occurred while saving the comment Christopher T. Calhoun
commented
"Align to Artboard" should be globally persistent and default.
An error occurred while saving the comment Christopher T. Calhoun
commented
"Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default."Align to Artboard" should be globally persistent and default.
Christopher T. Calhoun
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An error occurred while saving the comment Christopher T. Calhoun
commented
Align To Selection, Artboard, Key Object — No Longer Persistent, since 2018 Update
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19 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Christopher T. Calhoun
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46 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Christopher T. Calhoun
commented
Align to Artboard isn't persistent anymore. People probably don't even remember the option exist. The option should be globally persistent and specifically Align to artboard should be default.
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1 voteChristopher T. Calhoun
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1 vote
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorChristopher T. Calhoun
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9 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Christopher T. Calhoun
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An error occurred while saving the comment Christopher T. Calhoun
commented
Illustrator Unusable, Interface Broken
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2 votesChristopher T. Calhoun
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1 voteChristopher T. Calhoun
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator TeamChristopher T. Calhoun
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36 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Christopher T. Calhoun
commented
I don't understand how this bug remains. It seems like most graphic designers don't do anything besides adjust kerning, post about kerning, criticize kerning. A person has to select all the text and set the kerning to 0, then a person may select "optical" or whatever. Else-wise, this error pops up that won't close by clicking OK, I have to press escape 4-5 times and click around, and get upset.
Christopher T. Calhoun
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14 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Christopher T. Calhoun
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An error occurred while saving the comment Christopher T. Calhoun
commented
Can not select a rotated guide when zoomed-in beyond some specific magnitude
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2 votesChristopher T. Calhoun
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5 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghChristopher T. Calhoun
shared this idea
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44 votes
We have tried to fix the issue in the current release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in the update.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.PS: We are only referring to the issue that got introduced in CC 2018. As I can see there were few workflows that were existing even in older releases. Please log a separate request for it so that we all can track it better
An error occurred while saving the comment Christopher T. Calhoun
commented
Duplicating object, guide (via ALT+click & drag) prompts error dialogue "Can't move the objects. The requested transformation would make some objects too large." In the image, I was attempting to duplicate a selection of two horizontal guides and a group of objects by selecting the aforementioned ALT+click+shift and drag. Doing such prompts the error dialogue. If I attempt the same routine with only 1 guide selected, it works. The group and 1 guide works. 2 guides and the group doesn't work.
Christopher T. Calhoun
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4 votesChristopher T. Calhoun
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"Downloading separate builds for certain artists..." I'll be very hesitant to ever install a Beta again, because my settings are not restored whenever something get's messed up.