Stéphanie Noverraz
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38 votesStéphanie Noverraz
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54 votes
The choice of the type of a symbol is sticky in the latest version of Illustrator. If a user toggles it to Static, it remains Static when another symbol is created — and vice versa.
Stéphanie Noverraz
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4 votes
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13 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Stéphanie Noverraz
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14 votesCompleted (Comments Open) ·AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Stéphanie Noverraz
commented
OK. Seems like my guides were locked (in the menu, not in the layers).
I wonder why this happened, as I never lock my guides (except in the layers).Stéphanie Noverraz
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An error occurred while saving the comment Stéphanie Noverraz
commented
Illustrator CC 2018, Windows 10
For me it's the same at any zoom-level. I can't select or move guides at all. I can only create them.
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10 votesResolved (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issues is no longer reproducible, tested this on 26.1. Closing this issue, please add your comment if you still see this issue.
An error occurred while saving the comment Stéphanie Noverraz
commented
I checked on Mac OS X El Capitan: same thing.
An error occurred while saving the comment Stéphanie Noverraz
commented
It works if not all sub-Groups are selected. But not all.
Stéphanie Noverraz
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8 votes
Hi,
Sorry for the inconvenience caused.
I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.
Please do mention the link of this thread so we can identify you
Stéphanie Noverraz
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2 votesStéphanie Noverraz
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An error occurred while saving the comment Stéphanie Noverraz
commented
Illustrator CC 2018
Windows 10I think I have the same bug, it does that when I drag a symbol to my page (you can see the print margin jump back from A3 to A4).
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1 voteRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Stéphanie Noverraz
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3 votes
An error occurred while saving the comment Stéphanie Noverraz
commented
Addendum:
exact same problem when using the eyedropper on an existing Text Area background: you have to click right at the edge or it will sample the appearance of the text itself (even if you click on an zone with no characters).Stéphanie Noverraz
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2 votesStéphanie Noverraz
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3 votesStéphanie Noverraz
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2 votes
Hi,
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.Stéphanie Noverraz
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19 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Stéphanie Noverraz
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OK.. my bad I think. I hadn't seen the "Snapping Tolerance" option on the Smart Guides Preference panel.