Stephan Mönninghoff
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3 votesStephan Mönninghoff
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3 votes4 comments · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Stephan Mönninghoff
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Extra pixel added to image size when exported -
exporting-issue.png 59 KB -
2021-06-16 14-20-32.mp4 4208 KB -
illustrator_export_bug_2.png 28 KB -
illustrator_export_bug.png 40 KB -
SD21-000-SittingDuckWebinar-ads-GW-v1.ai 4912 KB -
sample exports.ai 1202 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
bug_01.gif 109 KB -
2urn-shot_1226.png 280 KB -
Export wrong size.ai 155 KB
34 votes37 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
Stephan Mönninghoff
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An error occurred while saving the comment Stephan Mönninghoff
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I have posted this exact same bug. My workaround until this gets fixed is to delete and recreate the afflicted art boards. Not funny when you are dealing with 1.800 icons...
An error occurred while saving the comment Stephan Mönninghoff
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I have a workaround for those who are experiencing this. Delete the afflicted artboards and recreate them with pixel snap turned on. This will create new artboards with correct sizes.
An error occurred while saving the comment Stephan Mönninghoff
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I have a document with 446 artboards, each containing an icon. When I issue my icons, sometimes the normal size is issued wrong (plus 1 px in width or height), sometimes the @2x size is wrong (plus 1 px in width or height) or both are wrong. This does not occur with documents with fewer artboards. I have a document which shows the issue clearly. I cannot share it here but support can have it. Thanks.
Update: I have managed to isolate one of the offending artboards in a single file. Its size is 26x20. When it gets exported, its size is 53x40. Expected 52x40.
It is attached. -
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2 votes
An error occurred while saving the comment Stephan Mönninghoff
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Could someone from tech support comment here please? These bugs are a serious problem for me. I would at least appreciate a workaround. The problem is, once this happens, dividing up my documents into documents with fewer artboards does not help. Since I cannot copy and paste artboards into new documents, I am at a loss as to what I can do. Thanks!
Stephan Mönninghoff
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250 votes32 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi Everyone,
Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).
You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Stephan Mönninghoff
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Just to clarify: I don't care about the change that positive values in y direction move things down (in any CAD it's the opposite). The bug I'm seeing is that *regardless of what I enter*, objects always move UP. Only when I use the direction/degree inputs can I control where objects go.