Artboard orientation changes from vertical to horizontal by itself
After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20 artboards in the document.
Eduardo Moura
shared this idea
The team has been investigating this problem in-house, and so far fails to find the exact steps required to make this happen. Seems to be either file- or machine-specific.
Please provide your full specs and try to come up with exact steps that lead to this.
A test file and a test video will surely help!
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sheema mahmud commented
I consistently encounter the same issue whenever I work in Illustrator, as depicted in the screenshots provided by Dendy Herlambang.
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José Hudo Castañer commented
Apple Mac mini Pro (M2).
It doesn't happen always. One document contains multiple artboards. Seems to affect those sized 1080x1920 pixels. Most of the time is pasting something around that artboard, but sometimes other object manipulation end up with that artboard rotating.
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Eduardo Moura
commented
I'm on Windows 10 at work (22H2) running on an i7-4790, 16GB RAM, GTX 745 graphics card with latest drivers, 512GB SSD. Had the same problem at home running Windows 11 on an i7-9700, 32GB RAM, RTX-3060 graphics card, 1TB SSD.
There's really no specific step, or more likely I haven't found a pattern yet. Sometimes I just open a document with several portrait artboards, zoom out to see them all, and suddenly one of them just flips orientation to landscape. Other times, I'm already working with a document for some time and the artboard I'm currently working on just flips to landscape.
It's like Illustrator was reverting to some default artboard orientation (portrait to landscape for most of my 1080x1920px artboards) but I haven't found what triggers it yet. -
Pablo
commented
It usually happens when you focus back to an element in the art board.
I am using Macbook Pro M1 with Mac OS 14.2.1 and Adobe Illustrator version 28.3.
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Dendy Herlambang commented
Here is an example when I just moving some elements inside an artboard, then I press Cmd + Z (Undo), the artboard suddenly changed its orientation to landscape.
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Here is an example when I experienced this, it randomly happens. Sometimes it changed the orientation itself even when I am just selecting some objects in an artboard
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I also experiencing this issue, artboard constantly changing from portrait to landscape randomly, sometimes when I click "Document Setup > Edit artboard", sometimes when I select all element inside an artboard it randomly change to landscape. This is really annoying and really mess up my design elements when I use multiple artboards.
I am using macbook pro m1 with the latest os using Adobe Illustrator version 28.3.
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Martín commented
It's happening to me almost constantly. Also with basic printing formats, like A4. It's becoming very difficult for me to work.
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Thabby commented
Sometimes it rotates the artboard next to it. It seems to happen when I paste an element to it.
This just started happening today.
Desktop version (28.3) working on macOS Monterey (12.6.7) -
Aaron Brown commented
It does seem similar.
For me, it's just been when editing the height value numerically (not clicking and dragging to resize or editing the width value).
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Somehow, with the 28.3 update, Illustrator started rotating an Artboard (especifically 1080x1920) every time I do something close. No commands needed. This is very annoying. Slows my workflow. Please, correct this.
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Aaron, this seems new with the recent version...
Take a look at this report — does it feel similar?
http://illustrator.uservoice.com/forums/601447/suggestions/48122324 -
When I try to enter a new height value numerically for a square artboard, Illustrator swaps the height and width values.
I don't know if it is trying to force me into a portrait instead of landscape layout? That aspect of an artboard should be descriptive, not prescriptive.
For example, create a new document with an artboard of 800 x 800.
Then click "document setup", then "edit artboards", then type in a height value of "600" and hit enter.
For me, Illustrator consistently switches the width to 600 and height to 800.
This is unacceptable.
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CMA Design commented
It could be linked to the error, but in my case it was very specific when using the mentioned command.
So far it has not happened, but I will continue to monitor the problem.Thanks a lot!
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Podría estar vinculado el error, pero en mi caso si fue muy especifico al utilizar el comando mencionado.
Hasta ahora ya no ha pasado, pero seguiré monitoreando el problema.muchas gracias!
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Another report claims it just happens on its own, Artboard orientation changes from vertical to horizontal by itself: http://illustrator.uservoice.com/forums/601447/suggestions/48122324
Does it happen to you also? -
Eduardo, a similar report has been filed just recently, Artboards change their orientation when "crtl + f" command: http://illustrator.uservoice.com/forums/601447/suggestions/48123233
Can you try and reproduce it? Does it feel like the same problem? -
ENG
It is strange this error that has happened to me with the program, since simply by copying and pasting in front (ctrl + F) the artboard where the element is pasted suddenly changes its orientation to vertical, when you undo the action and do it again you can paste it without any problem.
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ESP
Es raro este error que me ha pasado con el programa, ya que simplemente al copiar y pegar al frente (ctrl + F) la mesa de trabajo en donde se pega el elemento cambia su horientación a vertical repentinamente, al deshacer la acción y volverla a realizar ya puede pegarlo sin problema.
