Anonymous
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26 votes
Fix for this issue is available in Beta build 27.9.0.5. You can install this from CCD Beta Apps section.
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75 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
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This issue (entire M1 McBook system freezes) is fixed for AI 25.0.1 and 25.1
This fix takes effect in a day’s time, if you still face this entire system freeze then please follow the steps to update
1). Backup your preferences and launch Illustrator with fresh preferences
2). Quit and re-launch Illustrator once again
3). Use Illustrator in your workflowIf you see AI crash and entire system is not freezing then please create a new issue.
An error occurred while saving the comment An error occurred while saving the comment Anonymous
commented
Yes, it is pathetic. Adobe did this with the transition to Intel on Macs as well. Last to the dance Adobe. Try turning off GPU performance. It cured crashing for me, but it’s so slow now, almost unusable for a different reason. Adobe is literally, the only App on my M1 Mac not native...
An error occurred while saving the comment Anonymous
commented
Please recompile code to run Native on Apple M1, this is a joke. I have been a faithful AI user for 30 years and Adobe should be ashamed of themselves. Literally the only software i use that is not Native to M1 platform. and I use it the most... Affinity is looking very attractive right now.
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3 votesAnonymous
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After posting this thread, I have been contacted by Adobe “Illustrator Team” Members and they say that they have reconfigured AI for use of Apple Metal in place of OpenGL. To back up AI prefs, then throw them out. Start Illustrator, quit the app and then restart once again. This appears to have fixed all the crashing, freezes and slow downs. Used it all afternoon without problems.