AdminArchana Kumari (Lead Software Engineer, Adobe Illustrator)
My feedback
3 results found
-
25 votes
It seems like this problem happens only for Mac Sonoma users...
Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.
This is not a proposed solution though.
If this happens for you at earlier versions — please comment.
An error occurred while saving the comment -
2 votes
The issue is believed to be fixed with Photoshop release 25.7.
Please test it and comment back if it now works.
An error occurred while saving the comment This issue is fixed in Photoshop releases v25.7
-
11 votes
An error occurred while saving the comment Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.
Could you please share the exact steps/video to help us reproduce this issue. Also, please rename your Preferences folder and share this folder with us in a Zip file at sharewithai@adobe.com
Please do mention this User Voice link so that we can identify you.Regards,
Archana kumari
Illustrator Team
Hi All,
It seems this issue is no longer happening on Mac Sonoma 14.4. Kindly let us know if this is still happening for you with the latest Mac OS Sonoma 14.4.