David Mikal Johnson
My feedback
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137 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G GadodiaAn error occurred while saving the comment An error occurred while saving the comment David Mikal Johnson
commented
I don't know what's worse, that this is still an issue after a MONTH, or watching paying customers beg and plead politely for Adobe to resolve this. Adobe's near monopoly on prepress software is stifling and their complacency is unforgivable as something like this happens with every update.
I've had a $52.99/mo, all apps subscription for 7 years, and just now I went to cancel my plan, giving this issue as the reason for cancelling. They offered me $29.99/mo, all apps for 1 year so I took them up on it. A year ago when I attempted cancellation for a workflow-crushing Photoshop issue, they offered me 2 months free, so I stayed. (That issue has yet to be resolved... so, yeah...)
Suggestion to the fine, frustrated peoples in this thread: as a protest, or as a way to feel better about suffering the unnecessarily prolonged indignities of broken updates and missing features, go through the cancellation process and see what Adobe offers you as a sweetener to stay.
I believe you have the option to "cancel" your cancellation before it becomes final in case they don't offer you staying incentive, but I don't know for sure, because both times I was offered options before getting to a page that made my cancellation final. Happy for them to beg for my business, since I have to beg for them not to break sh!t.
Post your results to encourage others if successful, and possibly light a fire under Adobe's butt to resolve these frustrating glitches quickly. (re-posted to add evidence of success)
David Mikal Johnson
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3 votes
An error occurred while saving the comment David Mikal Johnson
commented
Allow templates to save a color profile instead of opening EVERY TIME as untagged RGB or CMYK. Or at the very least, since Color Management Policy is set to Convert to Working Space... DO THAT!
David Mikal Johnson
shared this idea
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42 votes15 comments · Illustrator (Desktop) Feature Requests » Effects, Appearance, Graphic Styles · Admin →
Thank you for reporting the issue. We have added the issue to our backlog.
With Best Regards,
Raghuveer SinghAn error occurred while saving the comment David Mikal Johnson
commented
Often in packaging design, if I've set up a logo or live type with effects, I need to rotate that logo or type to read correctly on whichever panel it rests and have the drop shadow or offset outline (as in the example) remain in a consistent position to the object itself, and not, as illustrator defaults, consistent to the canvas.
Up through CC 2017 I used the workaround of making the Logo a symbol. This allowed the effects to remain consistent to the object. Then Adobe, er... "fixed" that with CC2018 and now the effects stay consistent to the canvas when embedded in the symbol.
David Mikal Johnson
supported this idea
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Updated to Photoshop 22.3.1 and Bridge 11.02.123, set my color settings in Bridge, and now Illustrator behaves properly. To restate: I updated 2 applications so that a 3rd application would work like it's supposed to.