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1. Artboards & Content are displaced after saving and opening a file

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last few times I tried. But actually I don't want to save them there.

   Also, when saving onto hard drive, sometimes a dialog appears that the file was changed outside of Illustrator (which is not true).

   See attached file (blurred): the grey boxes on top come from the artboard on the bottom and the red ones from the artboards below.

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last… more

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   18 votes

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   19 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Started  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have been able to see this issue at our end. Thanks Dan Mason for the observations. It helped narrowing this down. We are working on fixing this quickly.

   The issue happens for us after setting ruler's origin to one of the artboard's starting edge.

   If anyone has any other observations or scenarios, do share.

2. Artboart Size arrow key increment not working for the width

   when resizing the artboard using the 'Artboard options' panel it is possible to increment the size using the arrow keys, one MM at a time for example. This feature now only works intermittently for the width field. It is still possible to change the number and the artboard will adjust.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Started  ·  Nitish Agarwal (Illustrator on Web/iPad Team) responded

   Hi,

   Thanks for writing to us.
   We are working on this issue. We will notify you once this is fixed.

   Thanks & Regards
   Nitish Agarwal
   Illustrator Team