Illustrator (iPad) Bugs
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39 votesCompleted (Comments Open) ·
AdminNitish Agarwal (Illustrator on iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
We have fixed this in our 1.1 release. Please update the build.
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Font activation problem Have problem with loading fonts. It happens to few installed fonts and adobe cc fonts. Not whole but quite lots of fonts have this problem. Think it happens after the update to 1.1.
38 votesWe rolled out a fix today for this issue. Please upgrade your apps to latest version (1.1.2) through App Store.
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Freezes very easily. After about 4 shapes everything froze.
21 votesWe have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue. -
App Crashed overnight, erasing 2 hours worth of work - need auto save/backups I worked on a new files for 2 hours throughout the day yesterday. Just before bed, I locked my iPad and set it down. When I opened the app this morning, there were strange green lines across the canvas. I force quit the app. When I reopened, the illustration had been reset to a far earlier state, losing 90% of the work I did yesterday.
20 votes -
Palm rejection needs to be improved Using the pencil tool is not as cool as it should be because my palms keep on making new points or undoing my work.it feels like every two steps forward is another step back.
14 votes -
I can’t move the layers I would like that layers can move as I want. And sometimes my layers just dessapear
14 votesIf it possible, attach a video of the exact problem you are running into.
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When saving, doesn’t save/upload all art boards to cloud I tried saving a project to the cloud and it would either save all art boards in very low quality images or only one page of the art board
10 votesNeed more information – is this happening while exporting the files to cloud? If yes, for which format?
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10 votes
We do not support showing of Fresco/Photoshop/Draw/Sketch files in the Cloud Docs section as of now.
If you want them to be available, please log a feature request.
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App crashes When downloaded, installed and logged in, the app works fine. When I close the app on my iPad Pro 12.9” 2nd Gen, it will no longer open. It keeps crashing when opened. I have to delete and redownload to use it.
iPad iOS is up to date.
9 votesNeed More Info ·AdminNitish Agarwal (Illustrator on iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
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Mirror function leaves seam I am using the mirror function to create a symmetrical logo. When I save the file there is a line in the seam where I mirrored.
8 votes -
Coloring via Blob Brush doesnt save! Save work only with filled pen! 2h lost, do something with this pls
8 votesCompleted (Comments Open) ·AdminNitish Agarwal (Illustrator on iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
We have fixed this in 1.1 release. Please update to the latest build.
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keyboard crashes When using the type tool and you tap the keyboard to bring up the keyboard it sometime crashes.
8 votesNeed more information here – does the application crashes while brining up the keyboard or is it that the keyboard collapses as soon as you bring it up?
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7 votes
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Rotation handle behind tools-popup for selected object - Illustrator for Ipad When an object is selected and user rotates object 180deg with the rotation handle (handle is down/at bottom whereas default it starts above object) the pop-up with tools/options for the object (opacity, stroke, layer stacking, nudge, trash/delete, etc) is layered above the rotation handle in the UI making it impossible to rotate the object again without using the properties panel.
In light of this, a global suggestion (may not be feasible based on how apple pencil works):
if the pencil can be detected a short distance from touching the display, perhaps show a cursor with contextual clues as to what…7 votesWe have rolled out an update today which caters to this issue.
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Export to .psd doesn’t work Necesito exportar a .psd con capas pero cuando voy a elegir el lugar donde quiero guardar no pasa nada. He probado con Dropbox, files, iCloud y no funciona
6 votes -
Crashes when importing or placing PDF file The specific file is attached. The loading spinner appears and then the app crashes.
6 votes -
Keyboard shortcuts not available in Illustrator for iPad We have confirmed that keyboard shortcuts can be used in Photoshop for iPad.
In Illustrator fo iPad, pressing p a v etc. is unresponsive.
When entering characters with the character tool, the keys registered in keyboard shortcuts such as pav cannot be entered.6 votesDeclined ·AdminNitish Agarwal (Illustrator on iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
There should be external attached to your ipad to use keyboard shortcuts.
Thanks
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Can't select certain layers. Sometimes you can't select certain layers. Especially while working on several layers, I try to click on them but it won't register. Pretty annoying
5 votes -
Freezing and crashing Constantly freezing while trying to use various features, such as selecting multiple layers or toggling layer view. This has happened on multiple projects today and yesterday. The app sometimes crashes while this happens, other times I have to force it to close and lose my unsaved work.
4 votes -
4 votes
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