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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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655 results found

  1. Freezing and crashing

    Constantly freezing while trying to use various features, such as selecting multiple layers or toggling layer view. This has happened on multiple projects today and yesterday. The app sometimes crashes while this happens, other times I have to force it to close and lose my unsaved work.

    309 votes
    46 comments  ·  Admin →
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  2. Freezes very easily.

    After about 4 shapes everything froze.

    202 votes
    27 comments  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

  3. App crashes

    When downloaded, installed and logged in, the app works fine. When I close the app on my iPad Pro 12.9” 2nd Gen, it will no longer open. It keeps crashing when opened. I have to delete and redownload to use it.

    iPad iOS is up to date.

    163 votes
    9 comments  ·  Admin →
    How important is this to you?

  4. When using Apple Pencil it crashes on iPad OS 17

    When using Apple Pen to use pen tool and start making something the app instantly crashes. Any tool will not work. The app is smooth and easy in the menu and it functions normally it just will not tolerate creating anything

    120 votes
    92 comments  ·  Admin →
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  5. App Crashed overnight, erasing 2 hours worth of work - need auto save/backups

    I worked on a new files for 2 hours throughout the day yesterday. Just before bed, I locked my iPad and set it down. When I opened the app this morning, there were strange green lines across the canvas. I force quit the app. When I reopened, the illustration had been reset to a far earlier state, losing 90% of the work I did yesterday.

    106 votes
    5 comments  ·  Admin →
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  6. Can't select certain layers.

    Sometimes you can't select certain layers. Especially while working on several layers, I try to click on them but it won't register. Pretty annoying

    65 votes
    10 comments  ·  Admin →
    How important is this to you?

  7. Changing Brush Stroke weight/width changes every other brush stroke in a document

    Steps:
    - Select Calligraphy Brush
    - Draw line with brush
    - Deselect (use a different tool, work on a different layer etc)
    - Go back and select Calligraphy brush and adjust stroke width = ALL previously created brush strokes will now change to the newly selected stroke size

    What should happen:
    - Select Calligraphy Brush
    - Draw with brush
    - Deselect
    - Start a new line, adjust stroke size and only the currently selected line or new brush strokes adjusts

    55 votes
    19 comments  ·  Brushes  ·  Admin →
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  8. Lost work - no auto save and no prompt/warning that your work is not saved !!

    48 votes
    Resolved (Comments Open)  ·  27 comments  ·  Admin →
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  9. iPad crashes

    I am drawing in Illustrator on iPad and have crash every 5 minutes, I can’t work…

    46 votes
    0 comments  ·  Performance  ·  Admin →
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  10. Font activation problem

    Have problem with loading fonts. It happens to few installed fonts and adobe cc fonts. Not whole but quite lots of fonts have this problem. Think it happens after the update to 1.1.

    44 votes
    Resolved (Comments Open)  ·  31 comments  ·  Admin →
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  11. Palm rejection needs to be improved

    Using the pencil tool is not as cool as it should be because my palms keep on making new points or undoing my work.it feels like every two steps forward is another step back.

    44 votes
    10 comments  ·  Admin →
    How important is this to you?

  12. I can’t move the layers

    I would like that layers can move as I want. And sometimes my layers just dessapear

    40 votes
    7 comments  ·  Admin →
    How important is this to you?

  13. Join tool to make corners meet

    When two endpoints are selected, a join/trim feature would be ideal to make the corners meet.

    39 votes
    2 comments  ·  Tools  ·  Admin →
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  14. App crashes frequently and error when saving

    The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.

    38 votes
    3 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Type on Path moving around places whenever opening the file again

    I’ve come to a constant problem with type on path. Whenever I open my project and then preview it again, the type on path moves away from its original place. It gets annoying whenever I have to move it every time I see this problem. It always changes.

    36 votes
    21 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Crashing

    Software iscontinually crashing
    There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.

    35 votes
    2 comments  ·  Performance  ·  Admin →
    How important is this to you?

  17. 「線幅と効果を拡大・縮小」をオンにしていても、ライブコーナーで角丸にした部分が変化してしまう。

    アプリの設定で「線幅と効果を拡大・縮小」をオンにしている状態でも、ライブコーナー機能を使って角丸にした図形を縮小・拡大させると、角丸が変化してしまいます。

    33 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. I can't launch Illustrator on my ipad with IpadOS 17 !!!!

    Before I upgraded to IpadOS 17, I still can use adobe illustrator on my iPad with IpadOS 16/16.5. After I updated to IpadOS 17, I couldn't even launch the app. It just popped out and went back to my home screen. I'm not using any app before it since I restarted my Ipad before launching Illustrator and I tried uninstalling the app, restarting my Ipad and even tried going into Illustrator with adobe creative cloud, but it's still the same way. BTW, I'm using Ipad Pro 4th generation, software version is IpadOS 17 as I said above, and seems like…

    31 votes
    13 comments  ·  Launch  ·  Admin →
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  19. Internal snapping tolerance for positioning objects is way too high and can’t be changed

    There seems to be a default 'snapping' that is hard-coded. With all snapping and guides turned off under "precision" I still cannot move an object with as much fluid precision as I can on the desktop version w/o snapping turned on.

    I also cannot determine a way to select an object and then drag it by a single point to a single point of another object to 'snap' the points together as is possible on the desktop version.

    30 votes
    10 comments  ·  Snapping  ·  Admin →
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  20. Keeps freezing and crashing impossible to work with

    I have just downloaded it and subscribed but it just keeps freezing when working on a file or crashing. In particular when using the grid option. Nothing works anymore.

    27 votes
    1 comment  ·  Performance  ·  Admin →
    How important is this to you?
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