Illustrator (iPad) Bugs
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Freezes very easily. After about 4 shapes everything froze.
59 votesWe have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue. -
Freezing and crashing Constantly freezing while trying to use various features, such as selecting multiple layers or toggling layer view. This has happened on multiple projects today and yesterday. The app sometimes crashes while this happens, other times I have to force it to close and lose my unsaved work.
48 votes -
App Crashed overnight, erasing 2 hours worth of work - need auto save/backups I worked on a new files for 2 hours throughout the day yesterday. Just before bed, I locked my iPad and set it down. When I opened the app this morning, there were strange green lines across the canvas. I force quit the app. When I reopened, the illustration had been reset to a far earlier state, losing 90% of the work I did yesterday.
39 votes -
Palm rejection needs to be improved Using the pencil tool is not as cool as it should be because my palms keep on making new points or undoing my work.it feels like every two steps forward is another step back.
28 votesPlease post a comment if enabling Palm Rejection (explained below) does not help.
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Can't select certain layers. Sometimes you can't select certain layers. Especially while working on several layers, I try to click on them but it won't register. Pretty annoying
26 votes -
I can’t move the layers I would like that layers can move as I want. And sometimes my layers just dessapear
26 votesPlease leave a comment if you’re still facing issues moving layers.
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App crashes When downloaded, installed and logged in, the app works fine. When I close the app on my iPad Pro 12.9” 2nd Gen, it will no longer open. It keeps crashing when opened. I have to delete and redownload to use it.
iPad iOS is up to date.
24 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
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Snapping - Illustrator for Ipad There seems to be a default 'snapping' that is hard-coded. With all snapping and guides turned off under "precision" I still cannot move an object with as much fluid precision as I can on the desktop version w/o snapping turned on.
I also cannot determine a way to select an object and then drag it by a single point to a single point of another object to 'snap' the points together as is possible on the desktop version.
15 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
I am not reproduce this issue at my end, can you please share a video for the issue so that we can try it on our end.
Thanks
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keyboard crashes When using the type tool and you tap the keyboard to bring up the keyboard it sometime crashes.
15 votesNeed more information here – does the application crashes while brining up the keyboard or is it that the keyboard collapses as soon as you bring it up?
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「線幅と効果を拡大・縮小」をオンにしていても、ライブコーナーで角丸にした部分が変化してしまう。 アプリの設定で「線幅と効果を拡大・縮小」をオンにしている状態でも、ライブコーナー機能を使って角丸にした図形を縮小・拡大させると、角丸が変化してしまいます。
14 votes -
Blob brush tool is not working properly Lines and shapes created with the blob brush tool are showing a bug and the final shape or line looks completely off, making the tool useless. I am working in files with lots of vector points, but I have never had this problem show up until now.
13 votesThank you for your feedback. It is helpful to understand. I’ll post an update on how we plan attend to this problem.
Am really sorry that the changes are not suiting to your style of working.
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When saving, doesn’t save/upload all art boards to cloud I tried saving a project to the cloud and it would either save all art boards in very low quality images or only one page of the art board
13 votesNeed more information – is this happening while exporting the files to cloud? If yes, for which format?
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Mirror function leaves seam I am using the mirror function to create a symmetrical logo. When I save the file there is a line in the seam where I mirrored.
12 votes -
Anchor point deletion in error Tapping and holding an anchor point with the direct selection tool in order to move the anchor point is deleting the anchor point instead of allowing it to be moved.
12 votes -
12 votes
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Illustrator iPad won't let me put the hex # in for color The Illustrator iPad version won't let me put the hex # in for the color I want. I can put a couple of numbers in and then it puts some zeros in front of the first three numbers and deletes the rest. Help!
12 votes -
11 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
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Crashes when importing or placing PDF file The specific file is attached. The loading spinner appears and then the app crashes.
10 votes -
Export to .psd doesn’t work Necesito exportar a .psd con capas pero cuando voy a elegir el lugar donde quiero guardar no pasa nada. He probado con Dropbox, files, iCloud y no funciona
8 votesPlease try the latest update (1.3). Entire Export feature has been revamped. Please leave a comment if the problem still persists.
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Double tap to deselect path not working There’s an option to make a double tap a shortcut to deselect a path or object, but it’s not working currently. Hope this can be fixed soon, loving the app so far!
8 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
To deselect a path while using pen tool is to press the modifier and then tap. Not just a double. If it is something else please do us know.
Thanks
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