Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
2 results found
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Offset path gets applied as a single shape
I am having an issue where when I offset a path, it adds the path as a single shape. In the past, I could ungroup the new shape and go from there. Now, I am unable to separate the new offset path from the original shape. My next step is to use the minus front feature around another shape. Please help, as I have tried everything from forums to ChatGPT and nothing is working.
1 vote -
Inaccurate paths
Good day
Before the big update back in 2017, Illustrator's paths were very accurate in terms of using pathfinder tools and intense zooming in. I'm not sure what the new updates were, but it's frustrating.
Attached are screenshots of what I'm talking about. I punched 2 objects (namely black colour and green colour), using the exact same ellipse that I copied and pasted in front. I used to do this all the time, but with better results. Now it's as if it purposely goes out of the accuracy it once had. I'm zoomed in all the way with these screenshots.
1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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