I have had same issues driving me crazy. I believe the reason was that I haven't had the fully control over the Adobe folder (drive:\program files\adobe). So the Adobe Illustrator Prefs couldn't be updated. See attached screen shot and look on security tab for your (user) permissions
I have had same issues driving me crazy. I believe the reason was that I haven't had the fully control over the Adobe folder (drive:\program files\adobe). So the Adobe Illustrator Prefs couldn't be updated. See attached screen shot and look on security tab for your (user) permissions