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Colleen Smith

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  1. AIX file opens as blank white square

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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Colleen Smith commented  · 

    Working in Windows 10 Pro and Adobe Illustrator 24.3

    Hi, I've recently run into the issue of not being able to open AIX files in illustrator despite having logged in to ArcGIS Online. Now, when I open an AIX file I'm just given a blank white square without any of my layers. I haven't had this issue before, so I'm wondering what is causing it. Any help would be appreciated. File I'm trying to open is attached as well as a screen grab of what I'm seeing when I try to open it.
    Thanks!!

    Colleen Smith shared this idea  · 

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