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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Josh commented  · 

    I get the "Cannot Finish Previewing. Could Not Complete The Requested Operation" pop-up message and my view goes to Outline Mode when I use the Pencil Tool with a Gradient Fill. I need to save & close the file, reopen it in Outline Mode and then select GPU Preview to see the accurate preview again. Happens every time. I can turn fills off in the Pencil prefs, but that sort of defeats the purpose. Driving me nuts! Please advise.

    On mac mini with 64GB w/ a Raedon RX 580 8GB eGPU

    Josh supported this idea  ·