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Toby Hallam

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  1. 114 votes

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    Toby Hallam commented  · 

    @George Williamson, telling people to "get better hardware" is not the solution. That's utterly ridiculous! I have a tower PC with three Nvidia 2080Ti's and the problem affects me just as much as anyone else.

    Neither is the solution to "uncheck the Realtime drawing". This is a 'hack' that many people have suggested but fail to realize that in doing so they are disabling a feature that they are paying for. The reason we pay (pricey) subscriptions is to fund the continuous development and improvements. Switching new features off just to save one of the oldest and most fundamental features (guides) is ridiculous.

    The Solution that we all need to PUSH adobe in to action is.... "fix the buggy software" !!

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    Toby Hallam commented  · 

    Dear ADOBE. Ive seen several comments from readers offering a solution by switching to CPU and disabling real-time drawing. And some of them even have responses from Adobe asking users to try the same thing. THESE ARE HACKS !! This is unacceptable. You are all like "YAY we've developed Real-time drawing with GPU to make your lives better" but when your customers discover that it screws up a fundamental basic such as guides, the solution appears to be NOT to use the new features !!

    You have been 'refining this product since 1989, and you are a multi million dollar giant with huge teams of well paid developers. Just fix the guides !!!!

    Toby Hallam supported this idea  · 
  2. 7 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Toby Hallam supported this idea  · 

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