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I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the commentEhab.Amer commented
Hello, I solved the bug!!
Regard the command for the zoom & hand tools.
All that you have to do it's to Quit the browser Safari & Chrome
but with Firefox, there will be no issue.
So don't keep Safari or Chrome open while working on illustrator
you can work with Firefox
Strange! the bug is connecting with safari & chrome!
Good luck & thanks