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  1. File > New or Cmd/Ctrl+N fails to create new document

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    30 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Jmd commented  · 

    I'm using OS X El Capitan with a multi display setup, comprising of two monitors and a Wacom Cintiq. Sometimes with multiple desktops and multiple monitors popup windows will open in strange places and I have to find them-- however I've gotten rid of my extra desktops and tried to replicate the problem running a single monitor and it persists.

    Neither Premiere nor Photoshop have this issue.

    Illustrator opens up fine, but when I get to the prompt to open a recent project or create a new one, everything works except clicking "Create New" doesn't do anything. Of course I can open another project, save a copy, and edit the parameters to get the setup I want in a new file, but that's tedious and shouldn't be necessary.

    Uninstalling and reinstalling didn't help.

    Any ideas?

    Jmd supported this idea  · 

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