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1. Colour values change on their own! Very frustrating

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   35 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem requires an investigation, but not enough data is gathered yet to even start it.

   
   

   Please provide these settings to help the team to deal with the problem:

   1. The version of illustrator. OS and GPU model

   2. Your color settings (a screenshot of the Color Settings dialog will do)

   3. A test file with swatches which gets changed

   4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

   Also, please check if the behaviour differs when you disable GPU mode and note that.

   
   

   Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.

   
   

   It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a call with a team member, please note this too.

   This problem requires an investigation, but not enough data is gathered yet to even start it.

   
   

   Please provide these settings to help the team to deal with the problem:

   1. The version of illustrator. OS and GPU model

   2. Your color settings (a screenshot of the Color Settings dialog will do)

   3. A test file with swatches which gets changed

   4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

   Also, please check if the behaviour differs when you disable GPU mode and note that.

   
   

   Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.

   
   

   It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a… more

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   Emma commented  ·  May 6, 2021  ·  Edit…  ·  Delete…

   I too am being driven nuts by this. What is the point of painstakingly building palettes only to have to check them again every time I open a file. When I import colors from a saved palette into another document it often (but not always!) asks whether I want to merge or add because colors of the same name have become different.

   It renders this otherwise fabulous program inappropriate as a professional tool. I have neither the time nor the inclination to recreate colors all day long.

   PLEASE FIX THIS BUG.

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