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    4 comments  ·  Illustrator (Desktop) Feature Requests » Print  ·  Flag idea as inappropriate…  ·  Admin →

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    Ben commented  · 

    @Egor,
    No - this isn’t about whether or not Adobe Illustrator ‘ever had’ duplex. Bugs aren’t always about what something had. A long time ago Adobe decided to take the print process away from the Operating System - and, in general, it does a reasonable job - but in doing so it must reflect upon the features (including system defaults) of attached printers. Not everyone uses Illustrator in a design department with many printers. Increasingly so, designers are WFH and need to proof their designs on a shared printer or office printer that is not dedicated to AI. So, depending upon changing printer defaults via, eg, CUPS is not a fix - it’s a very poor workaround.

    Adobe probably knows more about printers than any other non-OS company there is - and not to even think to inquire about (and turn off duplex - which, as you say, isn’t really supported) is a huge bug.

    Considering the huge market fall in AI usage, with Inkscape becoming a very worthy free contender, I am surprised that Adobe doesn’t wake up a bit to the change in the user landscape.

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    Ben commented  · 

    While it is possible to override the default settings via CUPS admin, this also affects all print jobs from everywhere, which is not a suitable solution. It's a workaround, to be sure, but it's does not transfer this issue from being a bug to being a feature request. Why? Because changing a server default is not a solution for managing a given print job. Moreover, it is mysterious to most users as to why they would need to use a cups default given two separate UI panels, one of which states that two-sided printing is off, and the other - despite having six pages of print options, neglects to consider duplex/two-sided printing among them.

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