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Kirsten Hellmer

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  1. Illustrator 2024 resets most Preferences on restart

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Kirsten Hellmer shared this idea  · 

  2. Preferences NOT saving

    12 votes

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    8 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Kirsten Hellmer commented  · 

    I can't see where you responded to me but EVERY time I restart illustrator, I lose all preferences except hot keys (thank god). I lose unchecking the real time drawing (because that's annoying), I lose units, I lose like most of what I set up. It's awful.

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    Kirsten Hellmer commented  · 

    This issue is back. I have this problem with the 2023 version. How hard is it to fix this? It's SUPER annoying to have to change all of my preferences on a program I use daily.

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