Skip to content

Fay

My feedback

2 results found

  1. 67 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Fay supported this idea  · 
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Fay commented  · 

    I’m experiencing repeated crashing issues on Adobe Illustrator for my tablet. The app opens normally and loads the “creating preview” screen, but after entering the workspace it either freezes or closes the app after a few seconds.

    The issue is inconsistent because sometimes the app briefly works again before crashing repeatedly afterward. I already:

    * restarted my tablet
    * checked for updates
    * cleared storage space
    * tested different files

    My storage is not full and the app was working normally before this started happening recently. I also recorded video evidence of the issue occurring.

    This is affecting my school assignments, so I would appreciate any troubleshooting suggestions or confirmation that this may be a known issue.