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1. Illustrator Freezes + This Website Broken

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   2 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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   Andrei Alisen commented  ·  Jan 3, 2018  ·  Edit…  ·  Delete…

   Thank you for replying after 3 months. Since then, a number of Illustrator updates have been released, even your website changed. Thank you for your help!

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   Andrei Alisen commented  ·  Sep 15, 2017  ·  Edit…  ·  Delete…

   Just downgraded to version 2017.0.1 and it works as expected.

   Your latest version must have been properly tested!!!

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   Andrei Alisen shared this idea  ·  Sep 15, 2017