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Sally Mason

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    Need More Info  ·  Yogesh Sharma responded

    We would like to understand more about this request. Please me us know if you can talk to us on a call to demonstrate the issues in detail.


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    Sally Mason commented  · 

    Hi Yogesh,

    I have the same issue.

    It doesn't take much effort to reproduce.. just simply try draw anything accurately with the pen tool..

    Steps to reproduce:

    1. Using the Pen tool, click once and create an anchor point (P1) and try drag out handles
    2. Create a new anchor point (P2)
    3. Create another anchor point (P3) that coincidentally intersects the handles of (P2)
    4. Throw mouse/pen/everything out of the window in frustration!

    Here is a video demonstrating the steps:

    Additional notes:
    In the video when I attempt to draw P1 the first couple of times, the issue is very apparent. My frustration is clear even without sound.

    It was not immediately obvious that the intersection of the next anchor point was the actual cause; sometimes you can draw a successful series of points IF they don't have handles or points that intersect the handles.

    I will be uninstalling the latest version of Illustrator and returning to a previous version until the Pen tool (the most important tool in Illustrator) works as the Pen tool should.

    Sally Mason supported this idea  · 

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