Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentPaul commented
My new document box has made Illustrator completely unusable. Started in latest version.
- Using dock (with seperate screen attached QHD)
- Windows 10 Pro
- Latest cloud version
This happened, in less dramatic form, in the past. But then it was resolvable when switching the illustator screen to the other screen back and forward.