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1. Illustrator makes mouse curser go slow (not a lagging issue)

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   32 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  Anjali responded

   Hi everyone,

   The issue got resolved with the new Apple adapter.

   Thank you for your feedback.

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   Barclay commented  ·  Oct 12, 2018  ·  Edit…  ·  Delete…

   I now have carpal tunnel from straining to "micro-move" my mouse. I'm thinking about switching to sketch. No issues.

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   Barclay commented  ·  May 28, 2018  ·  Edit…  ·  Delete…

   I have the same issue. I contacted tech support. They got on my system remotely. Declared "No lag" when the external monitor was not plugged in. The problem is that it ONLY HAPPENS IN ILLUSTRATOR - it's NOT an "external monitor" problem - it's an Adobe Illustrator problem.

   I was dismayed to find that the customer service rep was so quick to dismiss the issue, and blame it on the external monitor.

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