Thalion Graff

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  1. 87 votes
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    70 comments  ·  Illustrator Bugs » Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

    Please update to:

    • Illustrator (23.0.1)
    • Photoshop (20.0.1)
    • InDesign (14.0.1)
    • Bridge (9.0.1)
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    Thalion Graff commented  · 

    macOS Mojave 10.14
    27in, late 2013 iMac
    3.4GHz intel core i5
    16 GB 1600 MHz DDR3

    Illustrator V23

    This is happening to me as well. I've tried setting it to "North American General Purpose 2" Quitting and restarting, will work for awhile eventually reset.

    I've also opened up Bridge 2019, and set color profile globally for all adobe applications and this will also work for a bit, Then eventually it will reset to "Emulate Adobe Illustrator 6.0"

    Thalion Graff supported this idea  · 
  2. 639 votes
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    419 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Thalion Graff supported this idea  · 
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    Thalion Graff commented  · 

    macOS Mojave 10.14
    27in, late 2013 iMac
    3.4GHz intel core i5
    16 GB 1600 MHz DDR3

    Illustrator V23

    Getting "Can't finish previewing." Message, everything goes to outlines can't make new document or open any files says out of ram.

    Only program running is illustrator. Happens about ever 15 to 20 minutes. I have submitted numerous error reports.

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