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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Anonymous commented  · 

    Having used Illustrator since 1987, I have seen some earlier versions that would occasionally behave this way, but never as a chronic problem. I'd been using v23 for a week or two but did not experience this problem intil today. Also, the files that had been affected disappeared from my directory, but I restored from Time Machine drive and got back to work with v22.
    Now I just need toget the time to figure out why my 7-month old iMac has slowed to a crawl--RAM seems intact. Disk 1st Aid says no problems. Any suggestions for a good reliable diagnostic & repair app?
    Thanks

    Anonymous supported this idea  ·