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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Jon commented  · 

    I have the same issue as Cristobal, my cc apps is showing an illustrator update available but that update is the 23.0.0 version and not the beta 23.0.1 I'm currently using.

    Any feedback is appreciated.

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    Jon commented  · 

    The update seems to have worked, 2 days of constant Illustrator usage and no error messages to report. Is there going to be an official download of this beta version made available?

    Jon supported this idea  · 
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    Jon commented  · 

    Same problem, not enough RAM to open ai files, have to restart program constantly.