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  1. Pantone Solid Spot colors added from InDesign to a CC Library become Magenta Process colors in Illustrator

    33 votes

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    Under Review  ·  24 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Anonymous supported this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    773 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Anonymous commented  · 

    Had the same issue immediately after upgrading. Also get the not enough RAM dialogue box as well. I have also had issues with trying overprint preview. One time I had a file with 2 spot colors, it told me I couldn't use overprint preview because there were over 27 spot colors...

    I wasn't able to find a workaround so I went back to V22.1 (March 2018 update). To go to previous version: Go into Creative Cloud. Next to illustrator there is a button that says open with an arrow to the right. Click the arrow then click manage > other versions. Install v22.1. Then you can uninstall the 2019 version (V23).

    I am upgrading my Mac to Mojave to see if it fixes anything.

    Anonymous supported this idea  ·