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Lé Gill

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  1. 773 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Lé Gill commented  · 

    @Ashutosh Chaturvedi (Sr. Quality Engineering Manager, Adobe Illustrator)
    Adobe's new team has opened a giant can of worms that they can't possibly ever get it fixed.
    All the new updates are much slower, and often fail to perform basic task!
    Shame!

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    Lé Gill commented  · 

    Half way through a simple task in Illustrator CC 2019, all my work switches preview to "outline" and an error message keep showing: "Can't finish previewing."

    This really sucks!

    This version is RUBBISH!!!

    Better switch back to CC 2018.

    Lé Gill supported this idea  ·