Operating System: HP EliteDesk 800 G3 TWR
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Installed RAM: 16.0 GB
Illustrator Version: CC 23.0 (64-bit)
Twice today my illustrator has crashed with a 'cannot preview image' dialogue box and showing a boxy black and white preview of my file on the screen. After the programme crashed both times I re-started Illustrator and there was no 'drawing recovery' dialogue box and none of the files I had open today are showing in my 'Last Opened' files.
It seems like all memory of me working on these files has been wiped after the crash.
Operating System: HP EliteDesk 800 G3 TWR
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Installed RAM: 16.0 GB
Illustrator Version: CC 23.0 (64-bit)
Twice today my illustrator has crashed with a 'cannot preview image' dialogue box and showing a boxy black and white preview of my file on the screen. After the programme crashed both times I re-started Illustrator and there was no 'drawing recovery' dialogue box and none of the files I had open today are showing in my 'Last Opened' files.
It seems like all memory of me working on these files has been wiped after the crash.