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Tony Kephart

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  1. Switching between files doesn't work properly - or at all

    24 votes

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    22 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Tony Kephart commented  · 

    Same here, not as often as it used to happen, but more frequently lately it has been happening.
    I am on 24.3, afraid to update and experience even more bugs.

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    Tony Kephart commented  · 

    Unfortunately I am still experiencing this problem when opening files. I still have to move the window around to get Illustrator to open the file. I have the latest version downloaded and am using the latest version of Apple OS.

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    Tony Kephart commented  · 

    Can someone from Adobe please chime in on this? The problem has been happening for over a year for me and it is making me lose confidence in Adobe products. It happens to me on a daily basis, if I try to open a file that is somewhat large in size, the screen freezes and I have to move the window around, or change the window size to jostle Illustrator back to functioning and get it to open the file. What is the problem? and how will Adobe fix this?

    Tony Kephart supported this idea  · 
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    Tony Kephart commented  · 

    I have the same issue, honestly ever since I upgraded to Mojave, my adobe has been a MESS!
    Are you on Mojave?

  2. Illustrator CC 2019 after updating software says it ran out of memory

    5 votes

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    0 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Admin →
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    Tony Kephart supported this idea  · 

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