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  1. 773 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    dave commented  · 

    Adobe when you start caring about code optymization and performance?! Your approach to the customer is ****## up!

    CC 2019 on Mbp 2018 work like on 10 year PC! CC 2018 have much better performance.

  2. 3 votes

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    An error occurred while saving the comment
    dave commented  · 

    It's easy, Adobe doesn't care about code optimization. Each new release is slower than before.
    They have a new motto ... 'Pay and Cry.'

  3. 2 votes

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    dave shared this idea  ·