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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Anonymous commented  · 

    Updates to CC & CS6 Illustrator and Photoshop via Adobe Creative Cloud Application all crash and show non responsive virtually each time I submit an action, like enter, delete, copy etc...... is the bug in the Adobe Creative Cloud Application maybe..?? Wherever it is, it’s costing me money and really don’t think I should be paying for something that’s not fit for purpose.... hang on, isn’t that Illegal to charge for a product/service/goods that don’t do what it says on the can... so to speak... just saying allegedly speaking of course!!!

    Anonymous supported this idea  ·