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Lazash

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  1. Illustrator in 30.3 version stopped reading spot colors (like Pantones) from greyscale PSD files.

    5 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Lazash shared this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    774 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Lazash commented  · 

    I was thinking about difference between my workstation in my work and at home. Only difference is that i am on cable connection at work and Im using Wifi at home. I disabled Wifi and Illustrator opened in normal way. I opened project and did some stuff and it havent crashed. I even reenabled Wifi.
    It works fine now.
    But if I reopen it with enabled Wifi it will crash again...
    In other words - disable wifi for opening Illustrator, then you can enable it and work just like every other day. Stupid solution but it works :)
    It still needs an update tho, it cant be like that all the time.

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    Lazash commented  · 

    Same problem here. It worked fine yesterday and even today for most of the day. At the evening tho it started to crash repeadetly more-less 15 seconds after opening any project (or even only "blank" Illustrator). This is serious because Illustrator is my main "tool" as a DTP operator. I am using Adobe products since forever and i didnt had any big problems, until now...