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An error occurred while saving the commentRandi commented
I actually just experienced a crash a few days ago, and mine is fully updated. There was an issue saving the image I was creating; it made my entire system crash. I actually didn't even get a dialogue box. I lost two hours of work (which is on me, I know - I need to be constantly saving), but it was incredibly frustrating to start over when I shouldn't have had to.
I'm using Windows 10 on a Dell Inspiron 15 5000 series, and I'm sure this system has been out for a little while, but I've had this laptop less than 6 months. I know this computer isn't the greatest, but it hasn't been having a problem with Adobe until I downloaded Illustrator from Adobe Cloud.