NightOwl

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    NOTE:
    1. You will have to reset your toolbar once if it is already disturbed. refer to this knowledge base to see how you can reset – https://illustrator.uservoice.com/knowledgebase/articles/1900963
    2. What we have fixed is the tool bar is no longer editable as long as it is not in the toolbar edit mode

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    NightOwl commented  · 

    It's not completely clear, but as the Adobe Engineer points out, you must upgrade to Illustrator CC 23.0.2. There are no steps after that (the upgrade itself is the fix). What is not clear is if we should reset the toolbar FIRST, then upgrade to 23.0.2 or if you can reset after upgrading. I would reset first then do the upgrade.

    NOTE: Check your version of Illustrator. I was stuck in Illustrator CC 23.0.1 and figured Creative Cloud had upgraded. Turns out there was a totally separate issue with Creative Cloud not upgrading. A call to Adobe fixed that. As soon as I went from Illustrator CC 23.0.1 to 20.0.2 no more spastic toolbar.

    NightOwl supported this idea  · 

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