Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1. Machine details which can be found by :WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .
MAC : Choose Apple menu > About This Mac.
2. Version of Illustrator .
3.Kindly rename your Preferences folder placed in below location and share this folder with us .
MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\
Kindly share the above with us in a Zip file at firstname.lastname@example.org. Please mention the title of this issue as the subject of the mail.
An error occurred while saving the commentbevontheroad commented
Glad to hear I'm not the only one with this zoom issue. I recently switched to CC and am absolutely frustrated. I've been using adobe software for over 20 years. I've NEVER had so many issues. I can't keep quitting and restarting my computer just so I can zoom using the same keys I've used forever. I'm also getting log out error messages which only repairs itself after a restart. And they expect us to pay 600 bucks for this??? Its absurd. I own CS6 and may go right back to that. Not one issue - ever.