Skip to content

bevontheroad

My feedback

1 result found

  1. 22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi ,

    Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Machine details which can be found by :
    MAC : Choose Apple menu  > About This Mac.

    WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .

    2. Version of Illustrator .

    3.Kindly rename your Preferences folder placed in below location and share this folder with us .
    MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
    WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator team

    An error occurred while saving the comment
    bevontheroad commented  · 

    Glad to hear I'm not the only one with this zoom issue. I recently switched to CC and am absolutely frustrated. I've been using adobe software for over 20 years. I've NEVER had so many issues. I can't keep quitting and restarting my computer just so I can zoom using the same keys I've used forever. I'm also getting log out error messages which only repairs itself after a restart. And they expect us to pay 600 bucks for this??? Its absurd. I own CS6 and may go right back to that. Not one issue - ever.

Feedback and Knowledge Base