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E. Graham

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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    E. Graham commented  · 

    So I am running Windows 10 and am having the same issues.

    I have uninstalled and reinstalled.

    Intel(R) Core(TM) if-4440 CPU @3.10GHz
    16GB Ram
    64-bit
    Windows 10 Home v 1803 OS build 17134.648
    HP 700-230

    Here is a link to the to the screen:
    https://photos.app.goo.gl/sSSG589KwGJMNg4o7