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    Anonymous commented  · 

    I had the same issue on my Apple Macbook Pro (OS Mojave) when using any version of Adobe Illustrator. I went onto Adobe help centre and did an online chat with an agent who logged in remotely to my computer and fixed some files and renamed and deleted a few things, been working ok since.

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    Anonymous commented  · 

    After months of this happening to me, someone suggested I uninstall Mojave on my mac and install HIgh Sierra... no crashes since

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    Anonymous commented  · 

    I get this message daily now and contact adobe every time. each technician does some file deletes and renames files. This issue is not resolved, surely with the amount paid for the software, this should be resolved already?!?!?! so frustrating, I'm loosing clients here because I cannot complete work!

    Anonymous supported this idea  · 

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