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    426 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Anonymous commented  · 

    I had the same issue on my Apple Macbook Pro (OS Mojave) when using any version of Adobe Illustrator. I went onto Adobe help centre and did an online chat with an agent who logged in remotely to my computer and fixed some files and renamed and deleted a few things, been working ok since.

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    Anonymous commented  · 

    After months of this happening to me, someone suggested I uninstall Mojave on my mac and install HIgh Sierra... no crashes since

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    Anonymous commented  · 

    I get this message daily now and contact adobe every time. each technician does some file deletes and renames files. This issue is not resolved, surely with the amount paid for the software, this should be resolved already?!?!?! so frustrating, I'm loosing clients here because I cannot complete work!

    Anonymous supported this idea  · 

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