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SWis

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  1. File that exports in CS6 does not in CC

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    1 comment  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    SWis commented  · 

    Using Adobe CC (tried all versions to date) I cannot export a .ai file to a CMYK tiff at 600 dpi. I receive the following error "The operation cannot complete because there isn’t enough memory (RAM) available."

    The exact same file is exporting in CS6 without issue (CMYK tiff@600dpi).

    Computer has 32GB RAM of which approximately 12GB are free at the time of the error.

    Illustrator is a fresh install on a new computer (Win 10 Pro). Scratch disk set to secondary drive, no other additions or changes to Adobe.

    Process on CC:
    1 - Boot computer
    2 - Log in
    3 - Open the image, this open Illustrator
    4 - Export As...
    5 - Set to CMYK, 600dpi no AA
    6 - around 50% complete (12GB RAM free), "The operation cannot complete because there isn’t enough memory (RAM) available."

    The same process is done in CS6 successfully.

    SWis shared this idea  · 

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