We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
An error occurred while saving the commentBrooklyn Barlow commented
I do not believe this has been fixed. I am using 23.0.3 and having the same issue. It cannot finish preview. Then Everything goes white. My file is now ruined as even opening in older versions of AI it still does not return to the way it should be.