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Sebastien Gagnon

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  1. 639 votes
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    419 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Sebastien Gagnon commented  · 

    I'm also a creative director, working on a solid machine (Mac Pro - 2014)... The latest CC 19 Illustrator crashes almost on daily basis in past few months. I've also uninstalled /reinstalled it, but nothing has helped. I've used Adobe apps for 20 years and I don't remember it being this flaky...

    Don't we pay already enough?... Have we to take a second mortgage to get this fixed!??!!!

    Sebastien Gagnon supported this idea  · 

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