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Anonymous

← Adobe Illustrator

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  1. Custom presets for Asset Export

    203 votes

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    66 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Yeah, Adobe this is torture … the ability to create presents, group and recall preset sets would be amazing.

  2. AI 2020 V.24 Unknown Error while saving in AI "when a PDF joboption file is present in the adobe PDF preferences folder"

    77 votes

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    155 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

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    Anonymous commented  · 

    Fixed for me but save percentage does take an age to hit 100% even on the smallest of files.

    An error occurred while saving the comment
    Anonymous commented  · 

    Happening here too - MacOs 10.14.6 MacPro 5,1 28GB. Saving locally. The only workaround is to save as PDF first then save again as .ai very frustrating. If it's fixed in the beta. then release the code to fix as a patch, nobody wants to download more buggy software.

    Anonymous supported this idea  · 

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