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  1. PDF gets saved and viewed as 'This is an Adobe Illustrator file that was saved without PDF content'

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    51 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If you get a PDF exported that gets viewed as 'This is an Adobe Illustrator file that was saved without PDF content' stamped messages, please send these to sharewithai@adobe.com and tell exactly what method you used to create it (Save Aa, Export As, Asset Export), with what parameters specifically.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Saving a PDF throws a repeatable error that the AI file was not saved as PDF-Compatible when it 100% was. I have tested it many times. The problem resolves only if: Close Illustrator, go to hidden "Adobe Illustrator Prefs" file and open in Text Editor. Navigate to this part:

    /aiFileFormat {
    /enableATEReadRecovery 0
    /PDFCompatibility 1
    /enableATEWriteRecovery 0
    /enableContentRecovery 0
    /dumpPGFwithoutShortcut 0
    }

    And delete the 1 after "/PDFCompatibility" then type 1 again and save. Reopen Illustrator and the PDF saves fine... ONCE. All old versions of AI Preferences have been deleted from my machine and this still happens every. single. time.

    I have to go through this process every single time I need to save a PDF, which is multiple times per day in an agency. This is unacceptable and has slowed down my work considerably.

    Attached is the PDF file error that I get with every single PDF, even though I have quadruple checked that my AI Files are saved as PDF-Compatible.

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