21 votes15 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file. Please let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let us know (email@example.com) about your available time so that I can schedule a remote screen sharing session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.
Thanks and Regards,
An error occurred while saving the commentVictor Michlig commented
Same issue on my end, on all the computers we use in our office on our network. No updates have solved this bug and it's getting frustrating because it has been going on for weeks now.Victor Michlig supported this idea ·