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  1. 26 votes
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    36 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the inconvenience caused to you due to this issue. Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1)Kindly confirm if you are still facing this issue with the latest version of Adobe Illustrator?

    2) If yes, could you kindly follow the steps mentioned in https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html to collect the crash reports and share with us.

    Kindly share the above with us in a Zip file at ShareWithAI@adobe.com . Please mention the title of this issue as the subject of the mail.

    Regards
    Ankit Goyal

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    Anonymous commented  · 

    I am using Hot Door CAD tools but even after uninstalling it still crashes.

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    Anonymous commented  · 

    This is crazy. Been 2 months now and no fix. NOT HAPPY!

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Me too. And I am not turning off GPU, runs terrible without it (and does not fix the issue)

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