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Luke

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  1. 1 vote
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    0 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    Luke shared this idea  · 
  2. 27 votes
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    36 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the inconvenience caused to you due to this issue. Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1)Kindly confirm if you are still facing this issue with the latest version of Adobe Illustrator?

    2) If yes, could you kindly follow the steps mentioned in https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html to collect the crash reports and share with us.

    Kindly share the above with us in a Zip file at ShareWithAI@adobe.com . Please mention the title of this issue as the subject of the mail.

    Regards
    Ankit Goyal

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    Luke commented  · 

    Update. v23.1.1 crashed mid work. Contacting Adobe Reps and they are no help. Apple confirmed the computer was fine.

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    Luke commented  · 

    Same issue. Workhorse of a computer (2019 MBPro 16" - highest specs) and Illustrator is crashing and operating slower than it was with my mid 2014 MBPro with no where near the system I currently have. Worked with adobe since CS3 and never had an issue like this. I just moved back to v23.1.1 to see if there is any difference. Still seems slow.

    Adobe and Apple need to get on the same page.

    Luke supported this idea  · 
  3. 3 votes
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    0 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 5 votes
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