4 results found

1. Drag and Drop from Photoshop Not Working

   Illustrator Version 28.3, Photoshop Version 25.5.1

   Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

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   Under Review  ·  10 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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2. このフォルダー内の見つからないリンクを検索機能が消えた

   このフォルダー内の見つからないリンクを検索機能
   バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない

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   3 votes

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team had to retract this feature to re-evaluate the integration with other link-related features. There is no estimated time on this making its way back yet.

3. Linked Images approximately above 268 megapixels render blank in illustrator (macOS)

   System Information

   Illustrator Version - 30.6

   Operating System
   macOS Tahoe - V 26.5.2

   Hardware
   Apple M1 Max

   I have identified what appears to be an undocumented rendering limitation or bug affecting very large linked raster images in Adobe Illustrator.
   Illustrator successfully creates the link and the object appears in the document, however the linked image renders completely blank. No warning or error message is displayed.
   After extensive testing, the behaviour appears to correlate only with the total pixel count of an individual linked image, rather than file format, colour mode, GPU settings or computer hardware.
   The behaviour has also been reproduced on other Macs with different hardware specifications.

   Image Details

   Original image:
   TIFF
   8-bit
   CMYK
   72ppi
   LZW compression (also tested with ZIP and Uncompressed)
   Linked (not embedded)

   The issue also occurs when saved as:
   PSD
   PSB

   Expected Result
   The linked image should display correctly.

   Actual Result
   The image link is created successfully.
   The image occupies the correct size on the artboard.
   The Links panel reports no errors.
   However, the image itself is completely blank.
   No warning or error message is displayed.

   Troubleshooting Performed

   The following changes did not resolve the issue:
   CPU Preview
   GPU Preview
   GPU Performance disabled
   TIFF → PSD
   TIFF → PSB
   RGB instead of CMYK
   CMYK instead of RGB
   LZW compression
   ZIP compression
   Uncompressed TIFF
   Multiple Macs

   Test Results

   Image Dimensions Total Pixels Result
   17,803 × 23,737 422.5 MP Blank
   14,000 × 20,350 284.9 MP Blank
   16,500 × 16,500 272.3 MP Blank
   16,384 × 16,384 268.4 MP Blank
   16,100 × 16,100 259.2 MP Displays correctly
   13,351 × 20,013 267.2 MP Displays correctly

   Resampling the image below approximately 260–267 megapixels consistently restores normal behaviour.
   Changing only the image dimensions while keeping the total pixel count similar does not affect the result.
   This suggests the limitation is based on total pixels per linked image, rather than width or height.

   Why I believe this is a bug

   If Illustrator has a maximum supported raster size, I would expect:
   an error message when placing the image,
   or a warning that the image exceeds the supported limit.

   Instead, Illustrator:
   accepts the file,
   creates a valid link,
   displays the correct object size,
   but renders the image completely blank.

   This behaviour makes it difficult to determine whether the file is corrupt or whether Illustrator has exceeded an internal rendering limit.

   Suggested Improvement

   If there is an internal maximum raster size, Illustrator should:
   document the limitation,
   warn the user when placing the file,
   or generate a reduced-resolution preview while preserving the full-resolution linked image for output.

   A blank image with no warning is misleading and difficult to diagnose.

   I've used chat CPT to diagnose this issue as I couldn't see anyone reporting the same issue.

   Thank you for your time.

   System Information

   Illustrator Version - 30.6

   Operating System
   macOS Tahoe - V 26.5.2

   Hardware
   Apple M1 Max

   I have identified what appears to be an undocumented rendering limitation or bug affecting very large linked raster images in Adobe Illustrator.
   Illustrator successfully creates the link and the object appears in the document, however the linked image renders completely blank. No warning or error message is displayed.
   After extensive testing, the behaviour appears to correlate only with the total pixel count of an individual linked image, rather than file format, colour mode, GPU settings or computer hardware.
   The behaviour has also been… more

   2 votes

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to see the issue at their end with latest version of Illustrator on a Windows machine and is going to investigate it.

4. Adobe Illustrator 2026 Crashes with Uncompressed TIFF (Compression: None)

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests that the issue is related to Illustrator's handling of the uncompressed TIFF encoding path, rather than the image data itself.

   Reproduction Steps
   1. Create or export a TIFF image.
   2. Save using:
   Compression: None
   Standard TIFF format
   Place the TIFF into an Illustrator document, or open an existing Illustrator file containing the TIFF.
   Illustrator immediately crashes or closes without warning.

   Control Test
   1. Open the same TIFF file in Photoshop.
   2. Re-save the file using:
   Compression: LZW
   Reopen the Illustrator document.

   Result: Illustrator opens normally and the image is rendered correctly.

   Expected Behavior
   Adobe Illustrator should maintain compatibility with TIFF files saved using Compression: None, as this is part of the TIFF specification and has historically been a standard format used in:

   Print production
   Publishing workflows
   Archival imaging
   Legacy design projects
   Prepress environments
   Actual Behavior
   Immediate application crash.
   No meaningful error message is displayed.
   The issue is fully reproducible.
   Switching only the TIFF compression method from None to LZW resolves the problem.
   Business Impact

   This issue has a significant impact on long-term project compatibility.

   My organization maintains a large archive of historical design projects that contain numerous TIFF assets saved without compression. These files were created over many years and remain part of active production workflows.

   Because Illustrator cannot reliably open these files, we are forced to:

   Locate the original TIFF assets.
   Batch-convert legacy images.
   Rebuild or repair historical project files.

   This creates unnecessary production delays and introduces risk to archived projects that should remain fully compatible with current Adobe software.

   Technical Observation

   Based on testing, the crash appears specifically linked to TIFF files using:

   Compression = None (Uncompressed)

   while TIFF files using:

   LZW
   ZIP

   appear to function normally.

   This may indicate an issue in Illustrator's TIFF decoding routine, memory allocation process, or compatibility handling for uncompressed raster data.

   Request

   Could the Illustrator engineering team please:

   Investigate support for uncompressed TIFF files.
   Verify whether this behavior is a known issue or regression.
   Restore compatibility with TIFF images saved using Compression: None.
   Provide guidance regarding any temporary workaround beyond manual conversion of legacy assets.

   I would be happy to provide sample TIFF files and crash logs if needed to assist with debugging and reproduction.

   Thank you for your time and for continuing to improve Illustrator's reliability and backward compatibility.

   Best Regards,

   Mohamed Zakaria
   Graphic Designer & Brand Consultant

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests… more

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   Under Review  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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